User Friendly Car Park System
The car park system is designed in such a way as to minimize the occurrence of human error by being as user friendly as possible. The payment machines have displays with large numerals for clear visibility and step by step instructions for use.

Faults
Sterling Parks equips all its car parks with state of the art access control and payment equipment, security surveillance on all equipment, fault alarms, patrol routines and 24-hour operators. These all contribute to minimizing down-time. Sterling Parks relies on its team of skillful and responsive maintenance staff as well as its regular staff for smooth car park operations.

Value Adding Services
Both the Airport and the Valletta Waterfront are the first and last impression of the Malta that visiting tourists get. For this reason Sterling Parks Ltd has a customer service training policy, which means that all employees are made to attend courses in customer care.